Product support
Use this for gameplay bugs, build issues, accessibility concerns, or questions about Balloon Pop or future CodeFuture titles.
Support
Support for CodeFuture and Balloon Pop
This page is the support path for the website, Balloon Pop, and future CodeFuture releases. Email is the current support channel.
How to reach CodeFuture
Route the request to the right lane.
Privacy requests
Use this for privacy questions, data-handling questions, or requests related to support messages you already sent.
Business inquiries
Use this for the prototype sprint, partnerships, or studio-level questions that are not player support.
What to include
Enough detail to reproduce the problem.
For Balloon Pop and future games
- Game title and build or version if you have it.
- Device model, OS version, and where you got the build.
- What happened, what you expected, and whether the issue repeats.
- Screenshots or short video if they help explain the problem.
For privacy or account questions
- The email address you used to contact CodeFuture, if any.
- The product or page your question relates to.
- A clear description of the request so CodeFuture can respond directly.
Current status
Balloon Pop is not a live service yet.
Balloon Pop is currently a prototype / coming-soon title. There is no public App Store release, no live multiplayer service, and no player chat system today.
If and when CodeFuture opens TestFlight or App Store distribution, this page will be updated with build-specific support notes, known issues, and any platform-specific instructions.
If a future purchase flow is handled through Apple, refunds and purchase support may also depend on Apple's systems and policies.